Locally Owned and Operated
Thad Combs, founder of Century Messenger, has over ten years working in Customer Service. For the last two years Thad worked as the sole bike courier for a small company in Edmonton, Alberta. Battling the challenge of Edmonton’s freezing winters, he relied on his love of biking to push through, never missing a day. His ability to provide “dependable, hard-working, conscientious, and honest” service quickly made him a favorite with the company’s clients. When Thad moved back to the Okanagan he took his love of biking and, using the knowledge acquired through his couriering experience, created a revolutionary service unlike any other currently offered in Kelowna. Century Messenger pairs Thad’s love of biking and his customer service experience to provide a same-day delivery service that focuses on timing, quality and the environment.
Timing is Everything
Century Messenger is the first courier service of its kind in Kelowna. Our primary objective is to provide the fastest delivery service within Kelowna’s Downtown core. Specializing in time sensitive documents, bank runs and daily scheduled routes, Century Messenger’s timed services begin their countdown when a request for pickup is received. This service ensures every document or package is given the highest priority with the assurance that every trip is delivered accurately and on time. Even documents and packages not considered time sensitive are still treated with this same attention to detail. Regardless of the requested due time, every delivery has the same priority: on time every time.
Quality Assurance
It is common knowledge that customer satisfaction is the heart of every business. Century Messenger is here to provide an unparalleled courier service that is focused on quality. Client satisfaction through communication and personalization is our focal point. Every call placed for pickup is answered directly by owner, founder and courier Thad Combs. This line of communication allows Century Messenger to act as an extension of each client’s business by representing each client’s personalized needs.
Environmentally Friendly
Century Messenger is Kelowna’s only green courier service. Being a bicycle based delivery service offers a sustainable option for clients who require rush and same day courier service in Kelowna’s Downtown core. No fuel surcharges, no price hikes due to rising gas prices, no carbon foot print. Century Messenger strives to provide the highest quality service for Kelowna’s Downtown core while pledging to do its part for the environment by reducing both pollution and downtown traffic as well as promoting alternative transportation.